Testimonials

We think homeowners from Columbus, Cleveland, and Pittsburgh who own our roofs say it best. Here are a few testimonials from our recent customers.

It's so nice to know we'll never need to buy another roof and we really feel we got our money's worth. Our house looks so much nicer and you guys went above and beyond to repair weak and rotted areas that were only covered up by others. We've been here a long time and now we know we can be here a lot longer. Thanks! Thomas and Jamie F. Akron, Ohio

Our compliments go out to Bruce and his crew on our new, beautiful metal roof. Not only is it a major design statement but also a valuable investment we made in our home. We will never need to replace our roof again! Bruce was great to work with both before and during the install. He was on site every day overseeing the job and his crew got the job done on schedule. They were hard working, polite and did a fantastic job cleaning up. Fabulous job - we recommend them to everyone. Russell and Michelle S. Lower Burrell, PA

Fantastic job on the roof. Susan and I absolutely loved the job you did from sale to completion. The only surprise is that I think it's actually quieter than our asphalt roof when it rains! Rob and Sue B. Strongsville, Ohio

Working with Bruce Hicks and his installation crew was a pleasure. True professionals whose main goal is customer satisfaction. The work crew had the job completed expediently and left the work area spotless. We would not hesitate to recommend this business to anyone who is seeking quality service! Lou and Jim B. Rock Creek, Ohio

Love the roof, loved the crew....so pleasant to work with! Mark and Patty H. Olmsted Falls, Ohio

Distinctive Metal Roofing did a marvelous job installing our roof! The weather was not cooperative, but the crew completed the installation process in 7 days! Bruce was here every day to monitor progress, and a Kassel and Irons representative spent more than half the day here (on the roof!)., which just solidified our confidence in the product, let alone our confidence in Distinctive Metal Roofing! Thanks again for a job well done! Mark and Christine M. Westlake, Ohio

After several estimates for a metal roof, we decided to go with Distinctive Metal Roofing, and are happy we did. Bruce brought a sample of the metal and explained the installation process, and supplied written material for us to read. Bruce is a professional who cares about customer satisfaction, and we knew we were getting a quality roof. The same professionalism and customer satisfaction continued with the installation crew. Will and his crew arrived on time every day and cleaned up at the end of each day. They were organized and worked as a team who cared about the quality of their work. The project was expensive but worth the money we spent. The roof is beautiful and people stop when I’m taking my morning walk to tell me how beautiful the roof looks. Thank you Bruce for the beautiful roof and to Will and crew for the awesome job they did on the soffit and fascia as well. Great gutter contractor that Bruce works with as well. If you are thinking about a metal roof, I highly recommend Distinctive Metal Roofing. Pam G. Fremont, Ohio

Distinctive Metal Roofing did a marvelous job installing our roof! The weather was not cooperative, but the crew completed the installation process in 7 days! Bruce was here every day to monitor progress, and a Kassel and Irons representative spent more than half the day here (on the roof!) which just solidified our confidence in the product, let alone our confidence in Distinctive Metal Roofing! Thanks again for a job well done! Mark and Christine M. Westlake, Ohio

What a difference working with a company that walks the talk. We only used Distinctive Metal Roofing to install snow clips on a roof another company installed that we could never reach after they took our money, but we sure wish we'd have used Bruce's company for the roof now. How refreshing! Mark and Jennifer B. Cleveland Heights, Ohio

It was clear that metal roofing was the best roofing alternative in the long run. We were impressed with your professionalism and I can’t remember ever dealing with someone so competent in presenting a product or service. Thank you again for answering our endless questions along the way! Ed and Liz R. Wooster, Ohio

Owner was very professional, answered all our questions and even helped us with financing by making us ware of a state program that reduced our rate by 3%. Amish crew was fabulous, great work ethic and oh so conscientious about detail. Doug and Denise Z. Chesterland, Ohio

We are so pleased with our new standing seam metal roof! It looks better than we even imagined. Bruce was on site regularly and kept us informed as the work progressed. The crew was amazing to watch. No time was wasted as they completed the job in a thorough and meticulous manner. We will highly recommend this company to anyone in need of a new roof. In fact, we already have. We are so glad we chose a metal roof knowing it will be the last one we will ever need. Doug and Mary H. Hudson, Ohio

I really love the roof and the guys were great! My house originally had a slate roof but was covered up by asphalt. With the roof style I chose, I have a slate look again and I couldn't be happier! Joe M. Cleveland, Ohio

Our compliments go out to Bruce and his crew on our new, beautiful metal roof. Not only is it a major design statement but also a valuable investment we made in our home. We will never need to replace our roof again! Bruce was great to work with both before and during the install. He was on site every day overseeing the job and his crew got the job done on schedule. They were hard working, polite and did a fantastic job cleaning up. Fabulous job - we recommend them to everyone. Russell and Michelle S. Lower Burrell, Pennsylvania

Unlike so many others I've worked with, you guys did exactly what you said you'd do. Love my roof and recommend you highly! LIsa M. Bay Village, Ohio

The crew got the job done earlier than promised. Wonderful job and courteous crew. David and Nancy S. Lorain, Ohio

How nice to have a contractor show up when they say they will and do what they say they're going to do, and then some. I was really impressed with the entire experience. Liz B. Elyria, Ohio

We communicated with Bruce over an eight month period regarding quotes to ultimately rebuild our roof structure, soffit, and gutters. Bruce was patient and kind throughout the entire process, even when I had considered other roofing options. The work crew was FAST - an incredible amount of work done in a short time. Considering tearing off 2 layers of shingles and the roof down to bare rafters, there was minimal mess left anywhere. We went with the colonial red standing seam, new soffit and 6" gutters with leaf guard on our century home. My wife and I love coming home to what they have done. Jeremy and Terry B. Akron, Ohio

Couldn't ask for better service and workmanship. Will recommend to everyone. Jim and Pati W. Vermilion, Ohio

Excellent! The owner was prompt to our first appointment. He was well prepared with a full set of samples for choices. He gave me an estimate and the next day emailed me and mailed the final agreement. There were a few adjustments including the over boarding which we did not know would be needed, and leaf guards for the gutters. There was a wait of about three weeks during which I had time to settle on a color and think about other details. It may sound like a long time but in fact, the wait was shorter than anticipated. The roof crew arrived on time every day and quickly set out to work. They were very polite. They were highly organized and showed they had a lot of experience. On the last day the gutter people were there early and the whole was quickly finished. They adjusted the set up to hold appropriately the rain barrel diverters. Very happy with the results. I chose a shade of white for the roof which I need to get used to but a neighbor told me she really likes the clean look. Before contacting Distinctive I had contacted other roofers but none had experience with metal roofs. Some were willing to give it a try! This is obviously a different kind of work. I am glad I did not go that way. Nidia A. Cleveland, Ohio

Once weather cleared up, Bruce of DMR is a man of his word - in all respects. Job was done in time allotted. His crew was efficient, and neat. Clean up was excellent and tear off debris removed in a timely manner. You want an excellent, professional installation, DMR is the company. Charles A. Strongsville, Ohio

Top of the line metal shake product. Very professional owner and crew. Relentless work ethic of the crew produced an outstanding finished product in a timely manner. Jesse D. Medina, Ohio

Crew was on time, reasonably priced, hard working and friendly. Would definitely hire again! Fritz K. Berea, Ohio

Friends looking for our home tell us they know they have the right place because of the best looking roof in the neighborhood!Everyone at Distinctive Metal Roofing was beyond helpful, explaining every step of the installation. We are very pleased with the product and actually enjoyed the whole experience - and how often can you say that about installing a new roof!? Ken G. Bay Village, Ohio

Distinctive Metal Roofing installed a new roof plus gutters on our home. This included a compete tear off and some repairs. Bruce and Will complete a great team. The roofers were professional and on time. Bruce was always available to answer questions and explain the process. Clean up was great and they were careful around the landscape. Excellent! Jim S. Upper Arlington, Ohio

This company was very professional, very honest, prompt, and was above our expectations. The work crew did a fantastic job, and did an excellent job with clean up (during and after the project), and were very friendly. We would highly recommend this company to anyone looking into this type of project for their home or business. We are highly satisfied with the work they did on our home, it was worth every penny spent. We have the best looking roof in our neighborhood, and it will outlast every single one of them! The owner was also the most professional person I have ever worked with. He was on site as the work was being completed, and upon completion to make sure everything was to our satisfaction. Great job !!! Dustin and Donya R. Sandusky, Ohio

The job went really well.  I still can't believe how fast the crew worked.  It looks absolutely beautiful.  They did the roof in two days, and cleaned up after.  They looked around for all the fallen roofing nails and little pieces of metal.  I appreciated that as I have a dog that loves to run. They were all very nice, courteous and professional. Punctual too. This was one of the best experiences. Mary Ann W. Parma, Ohio

We were impressed by the punctuality, the work ethic, the expediency with attention to detail, and the overall look of the roofs we had Distinctive Metal Roofing install. Nice job! Cleveland Metroparks Zoo

While we have a lot more work to do on this old house, it's nice to know that we'll never have to worry about the roof again, and we love the way it looks. Dan and Lisa K. Cleveland, Ohio

Bruce was timely in all aspects for this job. Returned calls even on weekends. The manufacturer of product even answered email on Sunday. Roy K. Butler, PA

I had often thought about why we as Americans replace our roofs so often when other parts of the world have come up with much longer term solutions. Metal roofing Made in USA was the answer! Bruce was very professional and quite knowledgable on various features of All types of roofing. We decided that Metal was the No Brainer choice for every reason we could think of. The crew was quite good and respectful of all the neighbors and even took the time to look out for my plants! Great job!!! Doug G. Middleburg Heights, Ohio

The work was excellent, the end result was even better than I hoped! People walking by stop and want to know what kind of roof I have! Mike B. Parma, Ohio

I love the look of my metal roof and so do all of my visitors. I chose it because it is so eco-friendly, gave me a great cooling benefit in the summer, and a nice tax rebate, and will last forever. I also like that it is is made in the area and not from petroleum products. Bruce and the crew couldn't have been nicer and worked in terrible weather! My only surprise was that rain was no louder than with asphalt shingles! Sarah C. Chagrin Falls, Ohio

This was a bigger project than we anticipated but the end result was very good. We can enjoy our retirement without having to worry about a roof. Leonard F. Strongsville, Ohio

We decided to purchase a metal roof.  We did our research, and discovered Distinctive Metal Roofing.  We spoke with Bruce Hicks (the congenial and knowledgeable owner) and found just what we wanted.  After successfully making his case before the Shaker Heights Architectural Board of Review, Bruce and his exceptionally capable work crew installed a very attractive metal slate-look roof on our home. The crew consisted of first-quality Amish craftsmen. They arrived on time, worked diligently for two days (without music blaring or other annoyances), and cleaned up meticulously when they were finished. Jim and Tamar C. Shaker Heights, Ohio

I worked with Bruce and he was very good to work with. I thought the price was very reasonable. Bruce kept in touch with me by email and was very prompt. I would hire Distinctive Metal Roofing again if I needed further work. Theresa O. Parma, Ohio

Replaced our 72 year old slate roofing with a fantastic metal roof that actually looks exactly like slate, does not crack or rust.  An excellent product and an incredible team that conducted the selection process, installation and support. The quality of this whole experience was joyous to us! Can’t recommend this company or product enough. LOVE our new roof! Vernon and Marian M. North Bloomfield, Ohio

Of all the companies and people we spoke with Bruce from Distinctive Metal Roofing was the best. And I mean that whole heartily. He was easy to speak with, very informative and always returned phones call, emails or text messages right away. He was the only one to come up with a permanent solution and fix for a flat roofing section that was always problematic for us. The crew arrived early and cleaned up each day before they left. After the job was done Bruce and the crew chief walked around the house to make sure we were completely satisfied. Bruce has always made himself available to answer any question before, during and after the job. Just a great company and Bruce personally to deal with. Highly recommend Distinctive Metal Roofing. Alan and Judy K Chardon, Ohio

Excellent experience all around. The roof is even better than I had imagined it would be. Bruce is great with communication and was very responsive to my emails and calls. I am not one to spend 20K lightly and I have no regrets from choosing this company. The gutter person Bruce works with was also excellent. Bruce was on site during the installation and his crew worked long days to get the job done. We have had many compliments on the roof already. I would recommend Bruce and his company to anyone looking for a superior product along with exceptional service. Randy and Holly B. Valencia, PA

Flabbergasted - yep, flabbergasted on how awesome my roof looks! I have a rough hewn cedar sided split level and I went with the slate look (after months of staring at samples) and the house has risen to a new level of curb appeal. Gary Hromi (awesome rep/salesman/handholder) gave excellent advice, showed infinite patience and went the extra 10 miles to make this job go well. The craftsmen, Will and his crew, were efficient, professional and very pleasant. And to boot - the roof is even less noisy with the rain than before. Had windows redone a few years ago and went with a craftsman style front window and this new slate roof really compliments it and ties things together. A few days after the roof went on along with new gutters with leaf protection… so appreciated. Let's not forget the good feeling rush with the compliments I've received too! Julie J. North Royalton, Ohio

Product design, manufacturing, and expert installation are words we would use to describe Distinctive Metal Roofing. When the job was completed, we could not have been more pleased with all three. The professionalism and information provided by Gary Hromi and Bruce Hicks at the beginning of our search for a company that would provide a product we could be proud of, and provide the years of service we were looking for were certainly what we received. Both went beyond providing personal attention to detail to make the job move forward. Words are difficult to find to describe the professionalism, quality of work, and timeliness the crew provided when installing our roof. Their work ethics and craftsmanship were phenomenal. Thanks for an outstanding job from everyone involved. Charles and Marianne R Enon, Ohio

The company installed a new roof for us as well as gutters, downspouts, and covers. It was a pleasure doing business with them. All our questions were answered, materials and workers came when they were scheduled, and the work was done quickly and well. Lee and Barb B. Reynoldsburg, Ohio

We got 3 estimates for replacement asphalt shingles, but when Bruce Hicks, owner of Distinctive Metal Roofing, gave us his thorough presentation of the KasselWood steel roof, we were sold on it. He is totally immersed in information regarding roofing and all the pros and cons of steel vs. asphalt. We decided the steel roof was the right investment in our home, our biggest asset. I'm not exaggerating when I say our home was transformed by our new KasselWood steel roof by Bruce Hicks' company, and it will continue to look new, and you wouldn't believe the compliments we get. I even waited 2 months to write this review in case the glow of our enthusiasm wore off. It didn't. I have to mention the quick response to any and all phoned, emailed and texted questions/concerns I sent Mr. Hicks before, during, and after the install, even when he was out of town. His Amish crew led by Will, was punctual if not early, with an amazing work ethic that's all too rare these days. The professionalism shown by Distinctive Metal Roofing was obvious throughout. Thank you for a great contractor experience that helped make the steel roof price worth it. Tom and Sue K. Westlake, Ohio

After receiving presentations and estimates from several firms, we had more trust in the competence of Distinctive Metal Roofing than any of the competing firms. The crew was focused and professional and they addressed all of our concerns and landscaping protection requirements. We have actually had people drive by, then stop and turn around to complement the appearance of and ask for information about the roof. We have had the roof from late summer through winter and we love it. Distinctive Metal Roofing gave us the best value for our new roof and we couldn't be more pleased with the result. Al and Jeanne N. Avon Lake, Ohio

When replacing a roof on an old home, there are always hidden water damaged areas. Getting the job done right was their first priority so I was kept up on extra repairs and solutions to keep the job on budget. For the five roofers, there was no fooling around, just business. Their work comes through and you will have the best roof possible. It's the best investment I could make for my home. They made my dream of owning a home with a metal roof come true! Marie H. Lorain, Ohio

This was the second time that we hired the Distinctive Metal Roofing crew to install a metal roof on our property. The first job was on an outbuilding, and four years later it still looks as though it were installed yesterday. The most recent job was putting a new roof on our home and it too looks great. They do remarkable work and our a no nonsense crew, completing the job professionally and never cutting corners. I strongly recommend Distinctive Metal Roofing if you are in the market for a beautiful and long lasting roof. Jim and Lou B. Rock Creek, Ohio

Friends looking for our home tell us they know they have the right place because of the best looking roof in the neighborhood! Everyone at Distinctive Metal Roofing was beyond helpful, explaining every step of the installation. We are very pleased with the product and actually enjoyed the whole experience - and how often can you say that about installing a new roof!? Ken G. Bay Village, Ohio

Wonderful product, great crew, very professional and courteous. roof looks fantastic! Having Bruce on hand to answer any questions was a real bonus. Would recommend them to anyone. Mike and Cheryl S. Stow, Ohio

This was the best home project yet! Always punctual, neat, very precise work. Got job done ahead of schedule at quoted price. We have recommended them to everyone we know who are replacing their roof. Tom and Linda W. Lorain, Ohio

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